Hello I’m Jolane
I’m a Senior Service and UX Designer with 5+ years of expertise in marrying design and strategy with purpose. I thrive in interdisciplinary teams, collaborating with genuine people who are passionate about creating a positive impact. My work is rooted in Behavioral and Systemic Design effectively translating complex challenges into innovative solutions.
I’m a Senior Service and UX Designer with 5+ years of expertise in marrying design and strategy with purpose. I thrive in interdisciplinary teams, collaborating with genuine people who are passionate about creating a positive impact. My work is rooted in Behavioral and Systemic Design effectively translating complex challenges into innovative solutions.
Outside of work, I love being outdoors — hiking, climbing or simply taking it all in.
Senior UX/UI Designer at FLUID Design
Oct. 2024 - present
Promoted to Senior Designer, led complex projects across healthcare, energy, and data-driven industries, focusing on building strong relationships with stakeholders and shaping high-performing teams.
UX/UI Designer at FLUID Design
Jan. 2024 - Sep. 2024
Joined FLUID, an interdisciplinary team of creatives, strategists, and researchers working on large-scale projects across the medical, energy, and mobility sectors. I focus on crafting digital experiences and lead the integration of AI into our research strategy to drive lasting impact within our clients' organisations.
Digital Designer at Kode21 Climate Innovation
Jun. 2023 - Jan 2024
Led the design of a digital platform and comprehensive report showcasing climate solutions across the fashion industry’s supply chain within an interdisciplinary team. Collaborated with experts translating research and workshop outcomes into tangible solutions.
Service & Digital Design Lead at Gillvray Health
Nov. 2022 - Feb. 2023
Developed an innovative healthcare service for Gillvray Health, featuring multiple digital touchpoints that empower lasting behaviour change through behavioural research and design. Focused on establishing a framework for engaged patient-doctor relationships within the UK healthcare system to foster lasting health improvements in collaboration with doctors and physiologists.
Guest Lecturer at Ulster University & Augsburg University
May 2021 - Okt. 2021
Prepared and facilitated design workshops in educational environments to inspire and instruct students in design thinking and storytelling.
May 2021 - Okt. 2021
Prepared and facilitated design workshops in educational environments to inspire and instruct students in design thinking and storytelling.
Design& Strategy Intern at Oliver Foss, Hamburg
Okt. - Dec. 2018
Gained first experiences working as part of a cross-functional team in an agency environment.
Okt. - Dec. 2018
Gained first experiences working as part of a cross-functional team in an agency environment.
Education
2024: Facilitation & Leadership
2023: Leading Sustainable Community Transformation Specialisation, University of Colorado
2022: Google UX Design Certificate
2019 - 2021: MFA Photography, Ulster University Belfast
2015 - 2019: BA Hons. Communication Design, Augsburg University of Applied Sciences
2024: Facilitation & Leadership
2023: Leading Sustainable Community Transformation Specialisation, University of Colorado
2022: Google UX Design Certificate
2019 - 2021: MFA Photography, Ulster University Belfast
2015 - 2019: BA Hons. Communication Design, Augsburg University of Applied Sciences
Skills
UX Design, UI Design, UX Research, Service Design, Leadership & Facilitation, Systemic Design, Behavioural Design, Consulting, Sustainability Transformation, Climate Solutions, Human-centred Systems Thinking, Systems Mapping, Stakeholder Mapping, Interdisciplinary Collaboration, Cross-functional Team Management, Team Player, Empathy, Sense of Humour
UX Design, UI Design, UX Research, Service Design, Leadership & Facilitation, Systemic Design, Behavioural Design, Consulting, Sustainability Transformation, Climate Solutions, Human-centred Systems Thinking, Systems Mapping, Stakeholder Mapping, Interdisciplinary Collaboration, Cross-functional Team Management, Team Player, Empathy, Sense of Humour
Core Values
Curiosity & Empathy, Team-player, Driving Positive Impact, Open Communication
Curiosity & Empathy, Team-player, Driving Positive Impact, Open Communication
Interests
Outdoors, Climbing, Photography, Biohacking, Behavioural Psychology, Fireplaces & Hot Chocolate
Outdoors, Climbing, Photography, Biohacking, Behavioural Psychology, Fireplaces & Hot Chocolate
Contact
jolane.schaffner@gmail.com
jolane.schaffner@gmail.com